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Manages CRM systems and email marketing campaigns, including automation workflows, segmentation, and lead nurturing to drive customer engagement and retention.
Headquarters: Rome Metropolitain
URL: http://airapps.com
At Air Apps, we believe in thinking bigger—and moving faster. We’re a family-founded company on a mission to create the world’s first AI-powered Personal & Entrepreneurial Resource Planner (PRP), and we need your passion and ambition to help us change how people plan, work, and live. Born in Lisbon, Portugal in 2018—and now with offices in both Lisbon and San Francisco—we’ve remained self-funded while reaching over 100 million downloads worldwide.
Our long-term focus drives us to challenge the status quo every day, pushing the boundaries of AI-driven solutions that truly make a difference. Here, you’ll be a creative force, shaping products that empower people across the globe.
Join us on this journey to redefine resource management—and change lives along the way.
As a CRM Specialist at Air Apps, you will be responsible for managing and optimizing customer relationship management (CRM) systems and email marketing campaigns. You will work on drip marketing, segmentation, automation, and lead nurturing strategies to enhance customer engagement and retention.
This role requires expertise in CRM platforms such as HubSpot, Marketo, Salesforce, or Klaviyo, as well as a strong understanding of email marketing best practices, automation workflows, and data-driven optimization.
This is a fully onsite position, based at our office in Lisbon, where you will collaborate closely with cross-functional teams in person and contribute to a dynamic and fast-paced environment. We are open to support with relocation efforts.
Develop and execute email marketing campaigns, drip sequences, and lead nurturing strategies.
Manage and optimize CRM workflows, segmentation, and customer lifecycle automation.
Work with HubSpot, Marketo, Salesforce, or other CRM platforms to improve campaign performance.
Track and analyze email open rates, CTR, conversion rates, and customer engagement metrics.
Optimize email templates, A/B test subject lines, and improve deliverability.
Create and maintain customer segmentation strategies for targeted campaigns.
Collaborate with marketing, sales, and product teams to personalize customer interactions.
Implement behavioral triggers and automation workflows to improve retention.
Ensure compliance with GDPR, CCPA, and email marketing regulations.
Stay up to date with CRM trends, personalization strategies, and automation best practices.
Around 3+ years of experience in CRM management, email marketing, or marketing automation.
Hands-on experience with HubSpot, Marketo, Salesforce, Klaviyo, or similar platforms.
Strong understanding of email marketing best practices, segmentation, and automation workflows.
Experience with A/B testing, personalization, and dynamic content strategies.
Knowledge of lead scoring, drip campaigns, and customer journey mapping.
Familiarity with HTML/CSS for email formatting is a plus.
Analytical mindset with experience using Google Analytics, CRM dashboards, and reporting tools.
Strong attention to detail and ability to optimize email deliverability and engagement rates.
Experience working in fast-paced, data-driven marketing environments.
Apple hardware ecosystem for work.
Annual Bonus
Top-tier Health and Life Insurance for peace of mind.
Transportation Budget to support your commute needs.
Coverflex benefits package for meal allowances, well-being, and more.
Childcare support.
Air Conference - an opportunity to meet the team, collaborate, and grow together.
Pension Fund to support your long-term financial planning.
Urban Sports Club membership to keep you active.
Meals 100% free at the hub.
At Air Apps, we are committed to fostering a diverse, inclusive, and equitable workplace. We enthusiastically welcome applicants from all backgrounds, experiences, and perspectives. We celebrate diversity in all its forms and believe that varied voices and experiences make us stronger.
At Air Apps, we value transparency and integrity in our hiring process. Applicants must submit their own work without any AI-generated assistance. Any use of AI in application materials, assessments, or interviews will result in disqualification.
To apply: https://weworkremotely.com/remote-jobs/air-apps-crm-specialist
Monitors media mentions using tracking tools, analyzes coverage, and creates reports on brand/client visibility across news outlets.
Develops GTM strategies, messaging, and marketing collateral for a new Postgres cloud offering, working cross-functionally with product and sales teams.
Recognized on the 2025 Forbes Cloud 100 list, ClickHouse is one of the most innovative and fast-growing private cloud companies. With more than 3,000 customers and ARR that has grown over 250 percent year over year, ClickHouse leads the market in real-time analytics, data warehousing, observability, and AI workloads.
The company’s sustained, accelerating momentum was recently validated by a $400M Series D financing round. Over the past three months, customers including Capital One, Lovable, Decagon, Polymarket, and Airwallex have adopted the platform or expanded existing deployments. These customers join an established base of AI innovators and global brands such as Meta, Cursor, Sony, and Tesla.
We’re on a mission to transform how companies use data. Come be a part of our journey!
ClickHouse is looking for a Product Marketing Manager to build our go-to-market motion for Postgres managed by ClickHouse, a new cloud offering that pairs Postgres for transactions with ClickHouse for analytics in a single, unified data stack.
You’ll work across product, field, and marketing to take this brand new offering from preview to a growing book of business.
This is a build-from-scratch role at a company moving quickly. We’re open on level and will calibrate to your experience, but we’re looking for someone who has experience with Postgres or other OLTP databases.
For roles based in the United States, the typical starting salary range for this position is listed above. In certain locations, such as the San Francisco Bay Area and the New York City Metro Area, a premium market range may apply, as listed.
These salary ranges reflect what we reasonably and in good faith believe to be the minimum and maximum pay for this role at the time of posting. The actual compensation may be higher or lower than the amounts listed, and the ranges may be subject to future adjustments.
An individual’s placement within the range will depend on various factors, including (but not limited to) education, qualifications, certifications, experience, skills, location, performance, and the needs of the business or organization.
If you have any questions or comments about compensation as a candidate, please get in touch with us at paytransparency@clickhouse.com.
Culture - We All Shape It
As part of a rapidly scaling start up, you will be instrumental in shaping our culture.
Are you interested in finding out more about our culture? Learn more about our values here. Check out our blog posts or follow us on LinkedIn to find out more about what’s happening at ClickHouse.
Equal Opportunity & Privacy
ClickHouse provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type based on factors such as race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Please see here for our Privacy Statement.
Digital marketer owns technical SEO, CMS migration, schema optimization, and AEO strategy while leveraging AI tools to scale content and measurement.
You’ll be the only Digital Marketer on the team, with full ownership of website migration, schema architecture, AEO strategy, and the technical site layer. You’ll work alongside a Designer and our Marketing Ops Manager, and you’ll partner directly with the Head of Marketing on roadmap.
This is a high-autonomy role. You’ll set the strategy, ship the work, and own the outcomes.
Own the WordPress → HubSpot CMS migration end-to-end — redirect strategy, URL architecture, link-equity preservation, technical QA, post-launch monitoring
Design and implement schema markup and structured data to maximize visibility in both Google SERPs and LLM answer engines
Define and execute our AEO (Answer Engine Optimization) strategy — structure content so Perplexity, ChatGPT, and Claude cite TrustYou as the authoritative source for hospitality software
Optimize Core Web Vitals, site architecture, internal linking, sitemap, and robots.txt management
Maintain and extend HubSpot CMS modules, templates, and theme tokens, building on the 2026 modular brand system
Build measurement infrastructure in GA4 + Looker that connects technical SEO performance to pipeline and revenue
Work with Claude AI agents for content generation, technical audits, and schema generation — we expect you to leverage AI to multiply your output
Edit and direct SEO content production, partnering with marketing leadership on editorial calendar
Run targeted CRO and A/B testing on conversion-critical pages (pricing, demo request, content-gated assets)
3–5+ years in technical SEO + web marketing — deep, hands-on, demonstrable. Not “I managed an SEO agency.”
Direct experience with a WordPress → HubSpot CMS migration (or a comparable enterprise CMS migration) end-to-end. You know where redirects fail, what URL structures break, how to preserve link equity.
HubSpot CMS expertise — modules, templates, HubL, theme tokens
Strong fluency in schema markup, structured data, Core Web Vitals, redirect strategy, internal linking architecture
Understanding of AEO / LLM-search optimization — how Perplexity, ChatGPT, Claude surface answers, and how to structure content for citation
GA4 + Looker for measurement; you can connect SEO performance to funnel and revenue, not just rankings
SEO content sense — can write or strongly edit. You don’t need to be a copywriter, but you know good SEO content from bad.
Active fluency with AI tools — you’re already using Claude or comparable AI agents in your day-to-day work
Strong English communication, written and verbal
CRO instincts on landing pages and conversion paths
Familiarity with Looker Studio dashboards in a marketing context
Experience with paid advertising (Google ads, LinkedIn)
Hospitality tech experience
You’re comfortable being the only owner of a technical layer — you don’t need a team beneath you to ship
You execute independently and don’t need micromanagement
You communicate clearly across functions — sales, marketing, product
You favor quality over throughput — you’d rather ship one great migration than ten rushed redirects
Competitive salary
Direct partnership with the Head of Marketing — a strategic seat, not a buried execution role
A team deeply invested in AI-augmented marketing workflows — you’ll work alongside Claude agents, not against them
Real ownership: this role defines TrustYou’s organic visibility for the next three years
TrustYou is a leading AI-driven hospitality platform dedicated to transforming guest experiences and empowering businesses to thrive. With a multicultural team of over 120 professionals working remotely across the globe, we help companies grow by achieving customer excellence.
Our product suite includes:
Customer Experience Platform (CXP): AI-powered insights for exceptional guest experiences.
Customer Data Platform (CDP): AI-powered data management for more direct bookings.
AI Agents: Intelligent, 24⁄7 agents that boost productivity and optimize conversions.
TrustYou is an equal-opportunity workplace. We celebrate diversity and are committed to creating an inclusive environment for all employees regardless of gender, background, religion, orientation, age, or ability.
If you are excited about this opportunity, join us! We look forward to your application and getting to know you.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Builds and deploys high-quality email and lifecycle campaigns, managing production, QA, localization, and optimization across channels.
Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry’s digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity.
We are looking for a Lifecycle Marketing Specialist (Production) who can build high-quality email and lifecycle communications from brief to launch. This role focuses on the production, assembly, quality assurance, localisation, scheduling, and optimisation of emails and other customer-facing messages, including in-app communications such as banners and pop-ups.
The ideal candidate combines strong hands-on email production skills with a solid understanding of email HTML/CSS, modern email-building tools, and lifecycle messaging best practices. They can work within established brand templates and modular systems while also creating new message elements when needed.
Strong English skills are essential. Copywriting abilities, design sensibility, and experience with templating languages such as Liquid are considered strong advantages.
Build, test, and deploy marketing, transactional, and automated emails while ensuring high quality, brand consistency, and responsiveness.
Work with existing templates, modules, and design systems while creating new email components when required.
Produce and adapt other lifecycle communications, including in-app banners, pop-ups, and similar user-facing messages.
Write, edit, and adapt email and lifecycle message copy in clear, natural English.
Support localisation processes and prepare content for different regions and languages.
Conduct end-to-end quality assurance before launch, including checks for layout, formatting, links, calls-to-action, personalisation, dynamic content, tracking implementation, and rendering across devices and email clients.
Prepare campaigns for scheduling and deployment, ensuring accuracy and launch readiness.
Support A/B testing initiatives, including subject lines, content variations, send times, layouts, and creative elements.
Monitor campaign performance metrics and provide practical recommendations for continuous improvement.
Collaborate closely with Design, CRM, Marketing, and Regional teams to transform briefs into production-ready lifecycle campaigns.
Proven hands-on experience building and preparing emails for launch.
Good understanding of HTML and CSS for email production.
Confident use of email editors, builders, and QA tools.
Solid knowledge of email best practices, responsive design, and cross-client compatibility.
Ability to work with both pre-built templates and custom-built email elements.
Fluent English with strong writing and editing skills.
Exceptional attention to detail and a quality-first mindset.
Ability to manage multiple projects, message types, and deadlines without compromising quality.
Copywriting experience in email, CRM, or lifecycle marketing.
Design skills or strong visual judgement for email layout and message presentation.
Experience with templating languages, particularly Liquid.
Understanding of dynamic content, personalisation logic, and conditional content blocks.
Experience creating and managing in-app messaging formats.
Familiarity with email automation platforms and CRM workflows.
Understanding of campaign testing methodologies and performance analysis.
Fully remote, full-time position.
Fixed compensation based on experience and career level.
Significant annual loyalty bonus.
Overtime opportunities may be available depending on business needs.
Corporate laptop provided.
Free corporate language courses.
We work in an open, friendly, and trusting environment that encourages initiative and collaboration. Everyone at Xometry is ready to support one another during challenging times, and we celebrate our achievements together while recognising each person’s contribution.
As a fast-growing company, we offer continuous learning and development opportunities. Every new challenge provides an opportunity to expand your skills, take ownership, and make a meaningful impact.
We provide ongoing well-being initiatives and organise charity projects around the world, supporting both our employees and the communities we serve.
Speed and adaptability are among our greatest strengths. Our flexible processes and planning enable us to respond quickly to changing business conditions while maintaining effectiveness in uncertain environments.
New employees benefit from a well-designed onboarding programme that integrates processes, technologies, and systems into one seamless experience.
Please submit your resume in English.
#LI-Remote
Xometry is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Please read our privacy policy here.
Develop go-to-market strategy, messaging, and marketing collateral for a new Postgres cloud offering, collaborating with product and sales teams.
Recognized on the 2025 Forbes Cloud 100 list, ClickHouse is one of the most innovative and fast-growing private cloud companies. With more than 3,000 customers and ARR that has grown over 250 percent year over year, ClickHouse leads the market in real-time analytics, data warehousing, observability, and AI workloads.
The company’s sustained, accelerating momentum was recently validated by a $400M Series D financing round. Over the past three months, customers including Capital One, Lovable, Decagon, Polymarket, and Airwallex have adopted the platform or expanded existing deployments. These customers join an established base of AI innovators and global brands such as Meta, Cursor, Sony, and Tesla.
We’re on a mission to transform how companies use data. Come be a part of our journey!
ClickHouse is looking for a Product Marketing Manager to build our go-to-market motion for Postgres managed by ClickHouse, a new cloud offering that pairs Postgres for transactions with ClickHouse for analytics in a single, unified data stack.
You’ll work across product, field, and marketing to take this brand new offering from preview to a growing book of business.
This is a build-from-scratch role at a company moving quickly. We’re open on level and will calibrate to your experience, but we’re looking for someone who has experience with Postgres or other OLTP databases.
For roles based in the United States, the typical starting salary range for this position is listed above. In certain locations, such as the San Francisco Bay Area and the New York City Metro Area, a premium market range may apply, as listed.
These salary ranges reflect what we reasonably and in good faith believe to be the minimum and maximum pay for this role at the time of posting. The actual compensation may be higher or lower than the amounts listed, and the ranges may be subject to future adjustments.
An individual’s placement within the range will depend on various factors, including (but not limited to) education, qualifications, certifications, experience, skills, location, performance, and the needs of the business or organization.
If you have any questions or comments about compensation as a candidate, please get in touch with us at paytransparency@clickhouse.com.
Culture - We All Shape It
As part of a rapidly scaling start up, you will be instrumental in shaping our culture.
Are you interested in finding out more about our culture? Learn more about our values here. Check out our blog posts or follow us on LinkedIn to find out more about what’s happening at ClickHouse.
Equal Opportunity & Privacy
ClickHouse provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type based on factors such as race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Please see here for our Privacy Statement.
Creates and executes B2B SaaS marketing content including blog posts, social media, and sales materials while managing SEO strategy and content calendars.
Tablet Command builds software that matters. We are the emerging leader in incident response and management solutions for public safety agencies across the US and Canada. Our platform is used by firefighters and first responders in the field, where clarity, speed, and reliability are critical.
We are looking for a Marketing Coordinator - Content Marketing Specialist with a strong focus on content to support our growing marketing efforts. This role is responsible for creating and executing content that helps communicate our value clearly, supports our sales team, and drives engagement across channels.
This is a hands-on role. You will work closely with leadership, sales, and subject matter experts to turn real-world insights into content that resonates with our audience.
Tablet Command is a remote team based in the San Francisco Bay Area. Preferred time zones are US (Hawaii to East Coast).
The ideal candidate has around five years of experience in marketing, with a strong focus on content creation in a B2B, SaaS environment, and emergency management service. You are comfortable owning projects end-to-end, working with technical or operational subject matter, and producing clear, practical, engaging content.
We value clarity, consistency, and relevance in our marketing. The right person for this role knows how to take ideas and make them easy to understand without losing their substance.
As part of a collaborative and agile team, you will:
In your application, please include an example of content you’ve created that you’re proud of. This can be a blog, social, email campaign, case study, infographic, or any piece of work that reflects your approach.
Nice-to-haves include:
The Application
If you think you are a good fit for this position, please submit your resume along with an example of content you’ve created.
Your resume will be reviewed and, if selected, you will be scheduled for an initial conversation with our team. We’ll use this time to learn more about your experience and give you a better sense of how we work.
If we decide to move forward, you’ll meet with additional team members and discuss your approach to content, collaboration, and execution. Final candidates may be asked to complete a short exercise to walk through how they would approach a real-world content scenario.
The final stage for successful candidates will be a case study/presentation challenge, where you’ll walk us through how you’d approach a real-world customer support scenario. This will be followed by a conversation with a team member and will take no longer than 1–2 hours in total.
f selected, a conditional job offer will be presented that is contingent upon reference and background check and E-Verify.
We’re committed to building a company where people can do meaningful work without unnecessary friction. We treat people well by supporting remote work, reasonable work schedules, family time flexibility, and a collaborative environment. We build exceptional support experiences by fostering clear communication, empowering the team to lead decisions, hiring smart people, and letting them get things done. We keep our edge with a commitment to inclusion and professional development.
The most important part of our company is the human element. No matter what we do, it’s guided first and foremost by an obsession with being fair, humane, kind, and respectful - values that extend not just to our team, but to every customer we serve.
At Tablet Command you will:
The anticipated salary range for this position is $80,000–$95,000 annually. Starting pay will be based on qualifications, experience, and geographic market considerations, with final compensation determined by market conditions and internal equity.
At Tablet Command we provide:
Builds, tests, and deploys lifecycle marketing emails and in-app communications while ensuring brand consistency, quality assurance, and campaign optimization.
Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry’s digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity.
We are looking for a Lifecycle Marketing Specialist (Production) who can build high-quality email and lifecycle communications from brief to launch. This role focuses on the production, assembly, quality assurance, localisation, scheduling, and optimisation of emails and other customer-facing messages, including in-app communications such as banners and pop-ups.
The ideal candidate combines strong hands-on email production skills with a solid understanding of email HTML/CSS, modern email-building tools, and lifecycle messaging best practices. They can work within established brand templates and modular systems while also creating new message elements when needed.
Strong English skills are essential. Copywriting abilities, design sensibility, and experience with templating languages such as Liquid are considered strong advantages.
Build, test, and deploy marketing, transactional, and automated emails while ensuring high quality, brand consistency, and responsiveness.
Work with existing templates, modules, and design systems while creating new email components when required.
Produce and adapt other lifecycle communications, including in-app banners, pop-ups, and similar user-facing messages.
Write, edit, and adapt email and lifecycle message copy in clear, natural English.
Support localisation processes and prepare content for different regions and languages.
Conduct end-to-end quality assurance before launch, including checks for layout, formatting, links, calls-to-action, personalisation, dynamic content, tracking implementation, and rendering across devices and email clients.
Prepare campaigns for scheduling and deployment, ensuring accuracy and launch readiness.
Support A/B testing initiatives, including subject lines, content variations, send times, layouts, and creative elements.
Monitor campaign performance metrics and provide practical recommendations for continuous improvement.
Collaborate closely with Design, CRM, Marketing, and Regional teams to transform briefs into production-ready lifecycle campaigns.
Proven hands-on experience building and preparing emails for launch.
Good understanding of HTML and CSS for email production.
Confident use of email editors, builders, and QA tools.
Solid knowledge of email best practices, responsive design, and cross-client compatibility.
Ability to work with both pre-built templates and custom-built email elements.
Fluent English with strong writing and editing skills.
Exceptional attention to detail and a quality-first mindset.
Ability to manage multiple projects, message types, and deadlines without compromising quality.
Copywriting experience in email, CRM, or lifecycle marketing.
Design skills or strong visual judgement for email layout and message presentation.
Experience with templating languages, particularly Liquid.
Understanding of dynamic content, personalisation logic, and conditional content blocks.
Experience creating and managing in-app messaging formats.
Familiarity with email automation platforms and CRM workflows.
Understanding of campaign testing methodologies and performance analysis.
Fully remote, full-time position.
Fixed compensation based on experience and career level.
Significant annual loyalty bonus.
Overtime opportunities may be available depending on business needs.
Corporate laptop provided.
Free corporate language courses.
We work in an open, friendly, and trusting environment that encourages initiative and collaboration. Everyone at Xometry is ready to support one another during challenging times, and we celebrate our achievements together while recognising each person’s contribution.
As a fast-growing company, we offer continuous learning and development opportunities. Every new challenge provides an opportunity to expand your skills, take ownership, and make a meaningful impact.
We provide ongoing well-being initiatives and organise charity projects around the world, supporting both our employees and the communities we serve.
Speed and adaptability are among our greatest strengths. Our flexible processes and planning enable us to respond quickly to changing business conditions while maintaining effectiveness in uncertain environments.
New employees benefit from a well-designed onboarding programme that integrates processes, technologies, and systems into one seamless experience.
Please submit your resume in English.
#LI-Remote
Xometry is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Please read our privacy policy here.
Develops digital strategy, manages content creation, optimizes SEO, and handles social media and AI automation for a tourism portal.
Develops digital marketing strategy, manages SEO and content creation, coordinates social media, and drives organic traffic for a tourism portal.
Manages field marketing initiatives and campaigns to drive awareness and demand for Skillsoft's learning and development solutions.
Manages SEO strategy and optimization efforts to improve organic search visibility and drive traffic.
Develops and executes field marketing campaigns and strategies to drive brand awareness and lead generation for organizational growth initiatives.
Manages SEO strategy, optimizes website content and technical performance, and analyzes search rankings to drive organic traffic.
Optimizes website search engine rankings and organic traffic for an e-commerce coffee equipment company through SEO strategies and technical optimization.
Develops and executes growth marketing strategies to drive customer acquisition and expansion for fast-growing companies.
Manages and optimizes CRM strategy across the customer lifecycle, from acquisition to retention.
Develops and executes digital content and social media strategy across channels, manages SEO/AEO efforts, and leads Multiverse's online reputation and web presence.
Multiverse is the upskilling platform for AI and Tech adoption.
We have partnered with 1,500+ companies to deliver a new kind of learning that’s transforming today’s workforce.
Our upskilling apprenticeships are designed for people of any age and career stage to build critical AI, data, and tech skills. Our learners have driven $2bn+ ROI for their employers, using the skills they’ve learned to improve productivity and measurable performance.
In June 2022, we announced a $220 million Series D funding round co-led by StepStone Group, Lightspeed Venture Partners and General Catalyst. With a post-money valuation of $1.7bn, the round makes us the UK’s first EdTech unicorn.
But we aren’t stopping there. With a strong operational footprint and 800+ employees, we have ambitious plans to continue scaling. We’re building a world where tech skills unlock people’s potential and output.
Join Multiverse and power our mission to equip the workforce to win in the AI era.
The Opportunity
As our Digital Comms & Content Manager, you’ll own how Multiverse shows up online — across social, search, and the fast-emerging landscape of AI-generated information. That means building a consistent drumbeat of content that tells real learner and employer stories, leading our SEO and AEO strategy, and making sure that when someone searches for Multiverse — or asks an AI about us — they find an accurate picture of the quality of what we do. This isn’t a scheduling role. You’ll build the strategy, own the channels, and bring sharp recommendations to senior leadership with the same confidence you bring to finding the human moment in a learner outcome.
Once you’re here, you will:
Build and maintain a consistent drumbeat of positive, engaging content across Multiverse’s social channels, telling the stories of the learners, employers and apprentices whose careers and businesses are being transformed by a different approach to skill development
Develop and execute a strategy for how Multiverse shows up on the platforms where our learners and employer partners share their experiences, shaping how we respond, how we generate authentic advocacy, and how we ensure our reputation reflects the quality of the work we do
Own light-touch management of Multiverse’s web presence, keeping key pages accurate and compelling, identifying opportunities for elevating confidence, and coordinating updates with the Brand and Tech teams
Lead our approach to SEO and AEO, identifying narrative gaps online and building the content and optimisation strategy that means people find the real Multiverse when they go looking - whether through traditional search or AI
Own our presence in AI-generated responses: develop and execute a structured AIO strategy to ensure Multiverse is accurately represented in key tools and AI Overviews - including the structured content, authoritative sourcing, and entity-building work that shapes how LLMs understand and describe us
Expected time split is 60% social, 15% SEO and 25% web.
Work hand-in-hand with the Comms Team and Brand Director to ensure digital content lands in the right moment, tied to wider campaigns and policy milestones
Bring strategic recommendations to our senior leadership team with the same confidence you bring to creating a piece of content, as comfortable in a C-suite conversation as you are behind a camera with a learner
About you:
You embody the mission. You equip workers to win in the AI era, and that comes through in the content you make
You have hands-on experience managing social channels at an organisational level.
You know the difference between a content calendar and a content strategy, and you’ve built both
You’re a strong, instinctive writer and storyteller, able to find the human moment in a dataset and turn a learner outcome into content that actually moves people
You’re fluent in AI tools and use them to work faster and think bigger, but you apply strong human judgement to everything you publish and understand the difference between AI-assisted and AI-dependent
You’ve worked on SEO meaningfully: you know your way around tools like SEMrush or Ahrefs and can turn search data into editorial priorities
You understand how reputation is built across the full digital picture, not just social, but search results, third-party platforms, and the emerging landscape of AI-generated information
You’re operationally confident on the web side, comfortable working with CMS tools (detailed Webflow experience is a plus) and coordinating page updates without needing to be a developer
You’re proactive and self-directed: you see a gap in how we’re showing up and you close it
You thrive in networked organisations, collaborating with talented colleagues across Marketing, Product, and People teams.
You’re genuinely curious about the future of agentic AI and what it means for how websites are built, maintained, and experienced.
Benefits
Time off - 27 days holiday, plus 5 additional days off: 1 life event day, 2 volunteer days, 2 company-wide wellbeing days (M-Powered Weekend) and 8 bank holidays per year
Health & Wellness- private medical Insurance with Bupa, a medical cashback scheme, life insurance, gym membership & wellness resources through Wellhub and access to Spill - all in one mental health support
Hybrid work offering - for most roles we collaborate in the office three days per week with the exception of Coaches and Instructors who collaborate in the office once a month
Work-from-anywhere scheme- you’ll have the opportunity to work from anywhere, up to 10 days per year
Space to connect: Beyond the desk, we make time for weekly catch-ups, seasonal celebrations, and have a kitchen that’s always stocked!
Our Commitment to Diversity, Equity and Inclusion
We’re an equal opportunities employer. And proud of it. Every applicant and employee is afforded the same opportunities regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. This will never change. Read our Equality, Diversity & Inclusion policy here.
Our Commitment to Safeguarding
Multiverse is committed to safeguarding and promoting the welfare of our learners. We expect all employees to share this commitment and adhere to our Safeguarding Policy, our Prevent Policy and all other Multiverse company policies. Successful applicants will be required to undertake at least a Basic check via the Disclosure Barring Service (DBS).
For roles that will involve a Regulated Activity, successful applicants must also undergo an Enhanced DBS check, including a Children’s Barred List check and a Prohibition Order check. Roles involving Regulated Activity may interact with vulnerable groups, therefore are exempt from the Rehabilitation of Offenders Act 1974 meaning applicants are required to declare any convictions, cautions, reprimands, and final warnings.
Providing false information is an offence and could result in the application being rejected or summary dismissal if the applicant has been selected, and possible referral to the police and the DBS.
Creates and publishes real-time social media content for Airbnb, monitoring culture and trends to identify timely brand opportunities across platforms like Instagram, TikTok, and YouTube.
Manages paid advertising campaigns across digital channels to drive customer acquisition and ROI.
