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Leads energy management and power supply operations for data center infrastructure, balancing commercial strategy with technical oversight.
Director leads global procurement and travel operations, optimizes processes, manages team leads, and oversees digital systems and tools to drive operational excellence and compliance.
At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.
So, what’s the role all about?
The Procurement Operations & Excellence Lead is responsible for driving operational maturity across the global procurement & operations organization. This role owns the strategy, deployment, and continuous improvement of procurement & travel processes, systems, tools, governance, and policies. The role includes the management of team leads across procurement and travel operations and requires strong managerial capabilities to develop, coach, and direct those leaders. It requires a visionary operator with strong project-management and people-leadership skills, the ability to manage complex cross-functional interfaces, and a relentless drive for execution. The role ensures world-class performance, streamlined operations, compliance, and excellent service levels to stakeholders and suppliers.
- Design, implement, and optimize end-to-end procurement and corporate travel processes across all categories and regions.
- Diagnose operational gaps and drive continuous improvement initiatives across procurement and travel operations.
- Develop KPIs, dashboards, and performance metrics to monitor efficiency, effectiveness, and traveler experience.
- Standardize operating procedures and methodologies globally across procurement and travel.
- Leverage AI and analytics to identify process bottlenecks, forecast demand, and recommend optimization opportunities.
- Act as product owner for procurement and travel technologies such as ERP, P2P, contract management, intake tools, supplier portals, online booking tools (OBTs), TMC platforms, and expense management systems.
- Define system requirements, manage roadmaps, and lead improvement cycles with IT, TMCs, and vendors.
- Evaluate and deploy AI-powered capabilities, agentic intake, conversational assistants, contract intelligence, spend classification, and predictive analytics, across the procurement and travel stack.
- Train procurement and travel teams on new systems, AI tools, and digital capabilities.
- Ensure data integrity, automation, and seamless platform integration across procurement, travel, and finance systems.
- Maintain procurement and travel policies, guidelines, and internal controls.
- Establish governance frameworks ensuring compliance with legal, audit, duty-of-care, and data-privacy standards.
- Define responsible-AI guardrails for procurement and travel use cases, including data handling, bias, and human-in-the-loop controls.
- Align policies with Finance, Legal, Security, and HR/Mobility teams.
- Lead cross-functional programs, including procurement and travel system rollouts, AI deployments, and process improvements.
- Track deliverables, timelines, risks, and stakeholder dependencies.
- Drive execution of strategic procurement and travel initiatives, including AI and automation programs.
- Serve as the central point for operational escalations and support across procurement and travel.
- Ensure high service levels and traveler experience via structured intake management, AI-assisted triage, and prioritization.
- Promote a culture of efficiency, accountability, and data-driven decision-making across the procurement and travel ecosystem.
- Strong understanding of procurement operations, P2P, sourcing workflows, supplier management, and corporate travel operations (TMC management, OBT configuration, travel policy, expense).
- Experience with procurement systems such as SAP/Oracle, Coupa, Ariba, Zip, or Ivalua, and travel/expense platforms such as SAP Concur, Egencia, Navan, or Amex GBT.
- Proficiency in process design, automation, and documentation, including workflow automation and RPA.
- Hands-on familiarity with AI and GenAI applications in procurement and travel, agentic intake, contract intelligence, spend analytics, conversational booking, and predictive insights.
- Strong analytical and reporting capabilities, including use of AI-assisted analytics and data visualization.
- Proven ability to lead complex, multi-stakeholder projects.
- Excellent organizational skills and ability to manage multiple priorities.
- Ability to shape long-term operational strategy across procurement and travel, and convert it into scalable execution.
- Forward-looking perspective on AI, automation, and digital transformation in source-to-pay and travel.
- Creative thinker with proactive problem-solving skills.
- Strong communication and stakeholder management abilities.
- High sense of ownership, urgency, and service delivery.
Years:Â 10+ years in procurement and/or corporate travel operations, with 5+ years in a leadership/managerial role, including direct management of team leads or managers.
Experience operating in a global or multi-region environment with cross-functional stakeholders (Finance, IT, Legal, HR/Mobility, Security). Preference for Tech companies
What’s in it for you?
Join an ever-growing, market-disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr!
Enjoy NiCE-FLEX!
At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.
Requisition ID:Â 11081
Reporting into: Vice President, Operations
Role Type:Â Director
#LI-Hybrid
About NiCE
NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.
Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.
Drives operational maturity across global procurement and travel operations, optimizes processes, manages team leads, and implements systems and AI tools.
At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.
So, what’s the role all about?
The Procurement Operations & Excellence Lead is responsible for driving operational maturity across the global procurement & operations organization. This role owns the strategy, deployment, and continuous improvement of procurement & travel processes, systems, tools, governance, and policies. The role includes the management of team leads across procurement and travel operations and requires strong managerial capabilities to develop, coach, and direct those leaders. It requires a visionary operator with strong project-management and people-leadership skills, the ability to manage complex cross-functional interfaces, and a relentless drive for execution. The role ensures world-class performance, streamlined operations, compliance, and excellent service levels to stakeholders and suppliers.
- Design, implement, and optimize end-to-end procurement and corporate travel processes across all categories and regions.
- Diagnose operational gaps and drive continuous improvement initiatives across procurement and travel operations.
- Develop KPIs, dashboards, and performance metrics to monitor efficiency, effectiveness, and traveler experience.
- Standardize operating procedures and methodologies globally across procurement and travel.
- Leverage AI and analytics to identify process bottlenecks, forecast demand, and recommend optimization opportunities.
- Act as product owner for procurement and travel technologies such as ERP, P2P, contract management, intake tools, supplier portals, online booking tools (OBTs), TMC platforms, and expense management systems.
- Define system requirements, manage roadmaps, and lead improvement cycles with IT, TMCs, and vendors.
- Evaluate and deploy AI-powered capabilities, agentic intake, conversational assistants, contract intelligence, spend classification, and predictive analytics, across the procurement and travel stack.
- Train procurement and travel teams on new systems, AI tools, and digital capabilities.
- Ensure data integrity, automation, and seamless platform integration across procurement, travel, and finance systems.
- Maintain procurement and travel policies, guidelines, and internal controls.
- Establish governance frameworks ensuring compliance with legal, audit, duty-of-care, and data-privacy standards.
- Define responsible-AI guardrails for procurement and travel use cases, including data handling, bias, and human-in-the-loop controls.
- Align policies with Finance, Legal, Security, and HR/Mobility teams.
- Lead cross-functional programs, including procurement and travel system rollouts, AI deployments, and process improvements.
- Track deliverables, timelines, risks, and stakeholder dependencies.
- Drive execution of strategic procurement and travel initiatives, including AI and automation programs.
- Serve as the central point for operational escalations and support across procurement and travel.
- Ensure high service levels and traveler experience via structured intake management, AI-assisted triage, and prioritization.
- Promote a culture of efficiency, accountability, and data-driven decision-making across the procurement and travel ecosystem.
- Strong understanding of procurement operations, P2P, sourcing workflows, supplier management, and corporate travel operations (TMC management, OBT configuration, travel policy, expense).
- Experience with procurement systems such as SAP/Oracle, Coupa, Ariba, Zip, or Ivalua, and travel/expense platforms such as SAP Concur, Egencia, Navan, or Amex GBT.
- Proficiency in process design, automation, and documentation, including workflow automation and RPA.
- Hands-on familiarity with AI and GenAI applications in procurement and travel, agentic intake, contract intelligence, spend analytics, conversational booking, and predictive insights.
- Strong analytical and reporting capabilities, including use of AI-assisted analytics and data visualization.
- Proven ability to lead complex, multi-stakeholder projects.
- Excellent organizational skills and ability to manage multiple priorities.
- Ability to shape long-term operational strategy across procurement and travel, and convert it into scalable execution.
- Forward-looking perspective on AI, automation, and digital transformation in source-to-pay and travel.
- Creative thinker with proactive problem-solving skills.
- Strong communication and stakeholder management abilities.
- High sense of ownership, urgency, and service delivery.
Years:Â 10+ years in procurement and/or corporate travel operations, with 5+ years in a leadership/managerial role, including direct management of team leads or managers.
Experience operating in a global or multi-region environment with cross-functional stakeholders (Finance, IT, Legal, HR/Mobility, Security). Preference for Tech companies
What’s in it for you?
Join an ever-growing, market-disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr!
Enjoy NiCE-FLEX!
At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.
Requisition ID:Â 11081
Reporting into: Vice President, Operations
Role Type:Â Director
#LI-Hybrid
About NiCE
NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.
Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.
Leads a multi-state beer distribution territory managing P&L, culture, team development, and wholesale partner execution across sales and operations.
Leads a clinical coordination team managing appointment scheduling, readiness workflows, and operational efficiency across markets while mentoring staff and optimizing processes.
Leads and manages a clinical coordination team responsible for scheduling, preparing, and supporting clinical appointments while optimizing workflows and ensuring compliance.
Manages regional logistics operations, strategy, and team performance across North America for drone delivery services, ensuring efficiency, compliance, and profitability.
Leads global IT operations team, manages SaaS infrastructure, implements automation and AI-driven solutions, and bridges business and technical execution.
Are you ready to trade your job for a journey? Become a FlyMate!
Passion, excitement & global collaboration are all core to what it means to be a FlyMate. At Flywire, we’re on a mission to deliver the world’s most important and complex payments. We use our Flywire Advantage - the combination of our next-gen payments platform, proprietary payment network and vertical specific software, to help our clients get paid, and help their customers pay with ease - no matter where they are in the world.
What more do we need to truly be unstoppable? Perhaps, that is you!
Who we are:
Flywire is a global payments enablement and software company, founded a decade ago to solve high-stakes, high-value payments in education, using modern technology.
Today, we’ve digitized payments for more than 3,300+ global clients across education, healthcare, travel & B2B, covering more than 240 countries and territories and supporting over 140 currencies. And, we’re just getting started!
With over 1000+ global FlyMates, representing more than 40 nationalities, and in 14 offices world-wide, we’re looking for FlyMates to join the next stage of our journey as we continue to grow.
Flywire is looking for a strategic and technically grounded IT Operations Manager to lead our global IT Operations team and help shift it from reactive support to a proactive, engineering-led function.
***We are predominantly focused on hiring into our Valencia HQ, with office attendance a few times per week.***
You will bridge business needs and technical execution, manage team capacity and maintain excellence across our core SaaS stack while identifying opportunities to automate and apply AI-driven solutions. You will also own operational compliance and act as the primary liaison between IT Support and our specialised IT Cloud / CPE teams.
Key Responsibilities
Operational Excellence and Continuous Improvement
Analyse workflows and system behaviours to identify inefficiencies. Apply Lean principles to streamline and document scalable processes before introducing automation.
Strategy and AI Innovation
Shift the team’s focus from ticket resolution to system evolution. Lead research and implementation of AI / AIOps to automate recurring issues and improve internal self-service.
Operational Ownership of SaaS-as-Code
Partner with CPE to transition our core stack into a Terraform-managed environment. Lead IT Ops in operating these systems through code, moving away from manual console configuration.
Capacity and Project Management
Manage team bandwidth across Tier 3 operations and strategic projects, including M&A and tool consolidation, ensuring daily noise does not stall innovation.
Access Governance and Compliance
Own Access Recertification, User Access Reviews and IT audit requirements, including SOC2. Make compliance more streamlined and automated, rather than manually intensive.
Cross-Functional Leadership
Partner with IT Support to build useful automations and collaborate with IT Cloud / CPE on operational support for high-level infrastructure changes.
What We Are Looking For
Product Mindset
You analyse root causes, not just symptoms, and build scalable internal solutions. You understand how AI can improve modern IT operations.
Execution Focus
Strong Agile / Kanban skills to visualise capacity and prioritise high-impact work over busy work.
Collaborative Leader
Able to influence and collaborate with technical leads across CPE / Cloud, as well as non-technical stakeholders across HR, Finance and other functions.
Change Agent
Comfortable leading teams through technical transitions, including moving from manual console administration to SaaS-as-Code environments.
Basic Qualifications
Preferred Qualifications
We Offer:
Submit today and get started!
We are excited to get to know you! Throughout our process you can expect to meet with different FlyMates including the Hiring Manager, Peers on the team, the VP of the department, and a skills assessment. Your Talent Acquisition Partner will walk you through the steps and be your “go-to” person for any questions.
Flywire is an equal opportunity employer. With over 30 nationalities across 12 different offices, and diversity and inclusion at the core of our people agenda, we believe our FlyMates are our greatest asset, and we’re excited to watch our unique culture evolve with each new hire.
Flywire is an equal opportunity employer.
#LI-Hybrid
Director oversees external quality assurance and manufacturing operations for pharmaceutical drug development, ensuring cGMP compliance and product quality across clinical and commercial lifecycles.
Why Join Us?
Be a hero for our rare disease patients
At Ultragenyx, we fundamentally believe that taking real impactful action to care for the needs of patients and our people is always the right thing to do. To achieve this goal, our vision is to lead the future of rare disease medicine. For us, this means going where other biopharma companies won’t go – challenging the status quo and creating a new model that advances our field so more patients and caregivers can benefit from life-changing treatments. We do this by following the science, applying a novel rapid development approach, making innovative medicines at fair and reasonable prices, and creating a collaborative ecosystem to reach patients in ways that are most meaningful for them.
Our commitment and care for patients extends to our people, so culture is an essential cornerstone for Ultragenyx. We remain continuously focused on creating a supportive and inclusive environment of profound learning and growth – so employees can thrive in all areas of their lives, in and outside of work. Ultimately, we want to be an organization where we would be proud for our family, friends and children to work.
If you want to have a meaningful impact, do the best work of your career, and grow a lot, both professionally and personally, come join our team .
ultra focused – Work together to fearlessly uncover new possibilities
The Director, CMC QA will report to the Senior Director of CMC QA and be responsible formaintaining strategicresponsibilityoverQAManufacturingOperations,developingandimplementingUltragenyxCMC Quality approach for assigned programs, and working with colleagues to improve processes utilized to ensure product quality. In addition, this position will use strong management skills to independently manage external partnerships.
Inthisrole,incollaboration withkeystakeholdersin TechnicalOperations,DIRCMCQAprovidesquality oversight and support to ensure clinical through commercial development lifecycle activities for drug substance and drug product meet cGMP regulatory requirements and guidelines.
Flex: This role will typically require onsite work 2-3 days each week, or more depending on business needs. In many locations, the business will set certain days each week that Flex employees are required to be onsite.
#LI-CS1 #LI-Hybrid
The typical annual salary range for this full-time position is listed below. This range reflects the characteristics of the job, such as required skills and qualifications and is based on the office location noted in this job posting. The range may also be adjusted based on applicant’s geographic location.
This position is eligible for annual bonus and equity incentives. Actual individual pay is determined by demonstrated experience and internal equity alignment.
Pay Range
$215,600—$266,300 USD
Full Time employees across the globe enjoy a range of benefits, including, but not limited to:
·        Generous vacation time and public holidays observed by the company
·        Volunteer days
·        Long term incentive and Employee stock purchase plans or equivalent offerings
·        Employee wellbeing benefits
·        Fitness reimbursement
·        Tuition sponsoring
·        Professional development plans
\* Benefits vary by region and country
Ultragenyx Pharmaceutical is an equal opportunity employer and prohibits unlawful discrimination based on race, color, religion, gender, sexual orientation, gender identity/expression, national origin/ancestry, age, disability, marital and veteran status, and any other status or classification protected by applicable federal, state, and/or local laws. Reasonable accommodation will be provided for all protected statuses or classifications protected by applicable law, including individuals with disabilities, disabled veterans, for pregnancy, childbirth, and related medical conditions, and based on sincerely held religious beliefs. Applicants can request an accommodation prior to accepting a job offer. If you require reasonable accommodation in completing this application, or in any part of the recruitment process, you may contact Talent Acquisition by emailing us at talentacquisition@ultragenyx.com .
See our CCPA Employee and Applicant Privacy Notice .
See our Privacy Policy .
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Note to External Recruiters: All candidate activity and open positions are managed strictly through our Human Resources Department. Our Human Resources Department kindly requests that recruiters not contact employees/hiring managers directly in an attempt to solicit business and present candidates. Please note that failure to comply with this request will be a factor in determining a professional relationship with our organization. Submission of unsolicited resumes prior to an agreement set in place between the Human Resources Department and the recruiting agency will not create any implied obligation. Â Inquiries on developing a recruiting relationship with us, may be directed to : talentacquisition@ultragenyx.com .
Leads global IT operations team, manages SaaS infrastructure, implements automation and AI-driven solutions to shift from reactive support to proactive engineering-led operations.
Are you ready to trade your job for a journey? Become a FlyMate!
Passion, excitement & global collaboration are all core to what it means to be a FlyMate. At Flywire, we’re on a mission to deliver the world’s most important and complex payments. We use our Flywire Advantage - the combination of our next-gen payments platform, proprietary payment network and vertical specific software, to help our clients get paid, and help their customers pay with ease - no matter where they are in the world.
What more do we need to truly be unstoppable? Perhaps, that is you!
Who we are:
Flywire is a global payments enablement and software company, founded a decade ago to solve high-stakes, high-value payments in education, using modern technology.
Today, we’ve digitized payments for more than 3,300+ global clients across education, healthcare, travel & B2B, covering more than 240 countries and territories and supporting over 140 currencies. And, we’re just getting started!
With over 1000+ global FlyMates, representing more than 40 nationalities, and in 14 offices world-wide, we’re looking for FlyMates to join the next stage of our journey as we continue to grow.
Flywire is looking for a strategic and technically grounded IT Operations Manager to lead our global IT Operations team and help shift it from reactive support to a proactive, engineering-led function.
***We are predominantly focused on hiring into our Valencia HQ, with office attendance a few times per week.***
You will bridge business needs and technical execution, manage team capacity and maintain excellence across our core SaaS stack while identifying opportunities to automate and apply AI-driven solutions. You will also own operational compliance and act as the primary liaison between IT Support and our specialised IT Cloud / CPE teams.
Key Responsibilities
Operational Excellence and Continuous Improvement
Analyse workflows and system behaviours to identify inefficiencies. Apply Lean principles to streamline and document scalable processes before introducing automation.
Strategy and AI Innovation
Shift the team’s focus from ticket resolution to system evolution. Lead research and implementation of AI / AIOps to automate recurring issues and improve internal self-service.
Operational Ownership of SaaS-as-Code
Partner with CPE to transition our core stack into a Terraform-managed environment. Lead IT Ops in operating these systems through code, moving away from manual console configuration.
Capacity and Project Management
Manage team bandwidth across Tier 3 operations and strategic projects, including M&A and tool consolidation, ensuring daily noise does not stall innovation.
Access Governance and Compliance
Own Access Recertification, User Access Reviews and IT audit requirements, including SOC2. Make compliance more streamlined and automated, rather than manually intensive.
Cross-Functional Leadership
Partner with IT Support to build useful automations and collaborate with IT Cloud / CPE on operational support for high-level infrastructure changes.
What We Are Looking For
Product Mindset
You analyse root causes, not just symptoms, and build scalable internal solutions. You understand how AI can improve modern IT operations.
Execution Focus
Strong Agile / Kanban skills to visualise capacity and prioritise high-impact work over busy work.
Collaborative Leader
Able to influence and collaborate with technical leads across CPE / Cloud, as well as non-technical stakeholders across HR, Finance and other functions.
Change Agent
Comfortable leading teams through technical transitions, including moving from manual console administration to SaaS-as-Code environments.
Basic Qualifications
Preferred Qualifications
We Offer:
Submit today and get started!
We are excited to get to know you! Throughout our process you can expect to meet with different FlyMates including the Hiring Manager, Peers on the team, the VP of the department, and a skills assessment. Your Talent Acquisition Partner will walk you through the steps and be your “go-to” person for any questions.
Flywire is an equal opportunity employer. With over 30 nationalities across 12 different offices, and diversity and inclusion at the core of our people agenda, we believe our FlyMates are our greatest asset, and we’re excited to watch our unique culture evolve with each new hire.
Flywire is an equal opportunity employer.
#LI-Hybrid
Leads cloud platform engineering team building and operating shared Kubernetes/AWS infrastructure, managing SRE practices, budgets, and 24/7 production reliability for internal application teams.
The New York Independent System Operator (NYISO) manages the efficient flow of electricity on more than 11,000 circuit-miles of high-voltage transmission lines, dispatching power from hundreds of generating units across the state.
The New York Independent System Operator (NYISO) applies cutting-edge technology to operating a reliable electricity system, managing competitive markets for wholesale electricity, and planning for the Empire State’s energy future. The NYISO’s Information Technology department invites applications for a full-time Manager, Cloud Platform Engineering.
The Manager, Cloud Platform Engineering leads the team that builds, operates, and continuously improves NYISO’s shared cloud platform, including the Kubernetes/EKS foundation, AWS infrastructure-as-code, delivery tooling, reliability practices, and platform services that application teams use to deploy and operate software.
The Manager is responsible for treating the internal cloud platform as a service, with defined consumers, operational expectations, service-level objectives, and a forward-looking roadmap. This includes providing application teams with secure, reliable, cost-effective, and self-service paths to build, deploy, and operate applications on NYISO’s cloud platform.
The role owns the Site Reliability Engineering practice, the EKS/container platform, shared delivery tooling, and the security, compliance, and operational controls embedded across the platform and delivery lifecycle. This includes production ownership for the cloud platform with 24x7 accountability, on-call participation, incident triage, and leadership of service restoration activities.
The Manager ensures platform operations align with NYISO’s incident, change, and problem management processes, with accountability for the lifecycle management of platform-related tickets, changes, operational issues, and service improvements.
The Manager develops and manages platform budgets, including multi-year capital and operating forecasts, cloud consumption planning, tooling costs, and vendor-related expenses. This role partners with Procurement and other stakeholders on vendor agreements, cloud service agreements, renewals, prioritization, escalation, and performance oversight for cloud and platform tooling providers.
The role is accountable for delivery execution across the platform roadmap, including providing estimates, managing execution plans, coordinating cross-team dependencies, and ensuring roadmap commitments are delivered in alignment with organizational priorities. The Manager maintains roadmap artifacts, provides regular progress updates, and defines and reports platform performance, reliability, adoption, delivery, and cost metrics to IT leadership.
This role collaborates across the organization to understand business requirements, drive cloud and platform-engineering best practices, support audit and regulatory obligations, and advance the operating-model shift toward AI-assisted, plan-first, human-validated engineering.
ESSENTIAL DUTIES and RESPONSIBILITIES
Platform Strategy, Architecture, and Roadmap
Team Leadership and Operating Model
Delivery Execution and Technical Oversight
Production Operations, Service Management
Container Platform and Shared Delivery Tooling
Cross-Functional Collaboration and Innovation
SUPERVISORY RESPONSIBILITIES
This position does possess supervisory responsibility and there are non-supervisory employees who report to this position.
QUALIFICATIONS:
CERTIFICATES, LICENSES, REGISTRATIONS
N/A
ADDITIONAL REQUIREMENTS
wireless devices, workflow tools, etc.).
PHYSICAL DEMANDS
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand, walk, sit and use hands to perform routine office tasks. The employee is occasionally required to reach with hands and arms. The employee must occasionally lift and/or move up to 15 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
WORK ENVIRONMENT
The noise level in the work environment is usually moderate. Contact with staff and public will occur. Travel may be required to attend and/or conduct meetings, conferences and training.ÂÂÂÂÂÂÂÂÂÂÂÂ This position may require work on nights, weekends or holidays.
At the NYISO, we realize the importance of balancing the availability of remote work with the inherent value of bringing people together to attain success in the areas of maximum collaboration, relationship building and growth, teamwork, innovation and problem solving, as well as professional development and mentoring. In this role, you will be required to work onsite from our Rensselaer, NY location several days per workweek, with the option to work remotely on the remaining days. You will also be expected to respond to all business needs that may require any increase to the regular onsite requirements.
The NYISO takes pride in recruiting, developing and retaining highly talented individuals. In addition to competitive salaries, we offer a comprehensive benefits package and innovative reward programs.
All offers of employment will be made contingent upon the successful completion of a drug screening and background check.
The NYISO is an Equal Opportunity Employer and as such, does not discriminate in its hiring or employment practices.
#LI-Hybrid
Salary Range
$117,900—$204,400 USD
Leads a cloud platform engineering team building and operating NYISO's Kubernetes/AWS infrastructure, managing SRE practices, budgets, vendor relationships, and 24x7 production accountability.
The New York Independent System Operator (NYISO) manages the efficient flow of electricity on more than 11,000 circuit-miles of high-voltage transmission lines, dispatching power from hundreds of generating units across the state.
The New York Independent System Operator (NYISO) applies cutting-edge technology to operating a reliable electricity system, managing competitive markets for wholesale electricity, and planning for the Empire State’s energy future. The NYISO’s Information Technology department invites applications for a full-time Manager, Cloud Platform Engineering.
The Manager, Cloud Platform Engineering leads the team that builds, operates, and continuously improves NYISO’s shared cloud platform, including the Kubernetes/EKS foundation, AWS infrastructure-as-code, delivery tooling, reliability practices, and platform services that application teams use to deploy and operate software.
The Manager is responsible for treating the internal cloud platform as a service, with defined consumers, operational expectations, service-level objectives, and a forward-looking roadmap. This includes providing application teams with secure, reliable, cost-effective, and self-service paths to build, deploy, and operate applications on NYISO’s cloud platform.
The role owns the Site Reliability Engineering practice, the EKS/container platform, shared delivery tooling, and the security, compliance, and operational controls embedded across the platform and delivery lifecycle. This includes production ownership for the cloud platform with 24x7 accountability, on-call participation, incident triage, and leadership of service restoration activities.
The Manager ensures platform operations align with NYISO’s incident, change, and problem management processes, with accountability for the lifecycle management of platform-related tickets, changes, operational issues, and service improvements.
The Manager develops and manages platform budgets, including multi-year capital and operating forecasts, cloud consumption planning, tooling costs, and vendor-related expenses. This role partners with Procurement and other stakeholders on vendor agreements, cloud service agreements, renewals, prioritization, escalation, and performance oversight for cloud and platform tooling providers.
The role is accountable for delivery execution across the platform roadmap, including providing estimates, managing execution plans, coordinating cross-team dependencies, and ensuring roadmap commitments are delivered in alignment with organizational priorities. The Manager maintains roadmap artifacts, provides regular progress updates, and defines and reports platform performance, reliability, adoption, delivery, and cost metrics to IT leadership.
This role collaborates across the organization to understand business requirements, drive cloud and platform-engineering best practices, support audit and regulatory obligations, and advance the operating-model shift toward AI-assisted, plan-first, human-validated engineering.
ESSENTIAL DUTIES and RESPONSIBILITIES
Platform Strategy, Architecture, and Roadmap
Team Leadership and Operating Model
Delivery Execution and Technical Oversight
Production Operations, Service Management
Container Platform and Shared Delivery Tooling
Cross-Functional Collaboration and Innovation
SUPERVISORY RESPONSIBILITIES
This position does possess supervisory responsibility and there are non-supervisory employees who report to this position.
QUALIFICATIONS:
CERTIFICATES, LICENSES, REGISTRATIONS
N/A
ADDITIONAL REQUIREMENTS
wireless devices, workflow tools, etc.).
PHYSICAL DEMANDS
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand, walk, sit and use hands to perform routine office tasks. The employee is occasionally required to reach with hands and arms. The employee must occasionally lift and/or move up to 15 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
WORK ENVIRONMENT
The noise level in the work environment is usually moderate. Contact with staff and public will occur. Travel may be required to attend and/or conduct meetings, conferences and training.ÂÂÂÂÂÂÂÂÂÂÂÂ This position may require work on nights, weekends or holidays.
At the NYISO, we realize the importance of balancing the availability of remote work with the inherent value of bringing people together to attain success in the areas of maximum collaboration, relationship building and growth, teamwork, innovation and problem solving, as well as professional development and mentoring. In this role, you will be required to work onsite from our Rensselaer, NY location several days per workweek, with the option to work remotely on the remaining days. You will also be expected to respond to all business needs that may require any increase to the regular onsite requirements.
The NYISO takes pride in recruiting, developing and retaining highly talented individuals. In addition to competitive salaries, we offer a comprehensive benefits package and innovative reward programs.
All offers of employment will be made contingent upon the successful completion of a drug screening and background check.
The NYISO is an Equal Opportunity Employer and as such, does not discriminate in its hiring or employment practices.
#LI-Hybrid
Salary Range
$117,900—$204,400 USD
Leads cloud platform engineering team building and operating NYISO's AWS/Kubernetes infrastructure, managing SRE practices, budgets, and platform services for internal application teams.
The New York Independent System Operator (NYISO) manages the efficient flow of electricity on more than 11,000 circuit-miles of high-voltage transmission lines, dispatching power from hundreds of generating units across the state.
The New York Independent System Operator (NYISO) applies cutting-edge technology to operating a reliable electricity system, managing competitive markets for wholesale electricity, and planning for the Empire State’s energy future. The NYISO’s Information Technology department invites applications for a full-time Manager, Cloud Platform Engineering.
The Manager, Cloud Platform Engineering leads the team that builds, operates, and continuously improves NYISO’s shared cloud platform, including the Kubernetes/EKS foundation, AWS infrastructure-as-code, delivery tooling, reliability practices, and platform services that application teams use to deploy and operate software.
The Manager is responsible for treating the internal cloud platform as a service, with defined consumers, operational expectations, service-level objectives, and a forward-looking roadmap. This includes providing application teams with secure, reliable, cost-effective, and self-service paths to build, deploy, and operate applications on NYISO’s cloud platform.
The role owns the Site Reliability Engineering practice, the EKS/container platform, shared delivery tooling, and the security, compliance, and operational controls embedded across the platform and delivery lifecycle. This includes production ownership for the cloud platform with 24x7 accountability, on-call participation, incident triage, and leadership of service restoration activities.
The Manager ensures platform operations align with NYISO’s incident, change, and problem management processes, with accountability for the lifecycle management of platform-related tickets, changes, operational issues, and service improvements.
The Manager develops and manages platform budgets, including multi-year capital and operating forecasts, cloud consumption planning, tooling costs, and vendor-related expenses. This role partners with Procurement and other stakeholders on vendor agreements, cloud service agreements, renewals, prioritization, escalation, and performance oversight for cloud and platform tooling providers.
The role is accountable for delivery execution across the platform roadmap, including providing estimates, managing execution plans, coordinating cross-team dependencies, and ensuring roadmap commitments are delivered in alignment with organizational priorities. The Manager maintains roadmap artifacts, provides regular progress updates, and defines and reports platform performance, reliability, adoption, delivery, and cost metrics to IT leadership.
This role collaborates across the organization to understand business requirements, drive cloud and platform-engineering best practices, support audit and regulatory obligations, and advance the operating-model shift toward AI-assisted, plan-first, human-validated engineering.
ESSENTIAL DUTIES and RESPONSIBILITIES
Platform Strategy, Architecture, and Roadmap
Team Leadership and Operating Model
Delivery Execution and Technical Oversight
Production Operations, Service Management
Container Platform and Shared Delivery Tooling
Cross-Functional Collaboration and Innovation
SUPERVISORY RESPONSIBILITIES
This position does possess supervisory responsibility and there are non-supervisory employees who report to this position.
QUALIFICATIONS:
CERTIFICATES, LICENSES, REGISTRATIONS
N/A
ADDITIONAL REQUIREMENTS
wireless devices, workflow tools, etc.).
PHYSICAL DEMANDS
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand, walk, sit and use hands to perform routine office tasks. The employee is occasionally required to reach with hands and arms. The employee must occasionally lift and/or move up to 15 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
WORK ENVIRONMENT
The noise level in the work environment is usually moderate. Contact with staff and public will occur. Travel may be required to attend and/or conduct meetings, conferences and training.ÂÂÂÂÂÂÂÂÂÂÂÂ This position may require work on nights, weekends or holidays.
At the NYISO, we realize the importance of balancing the availability of remote work with the inherent value of bringing people together to attain success in the areas of maximum collaboration, relationship building and growth, teamwork, innovation and problem solving, as well as professional development and mentoring. In this role, you will be required to work onsite from our Rensselaer, NY location several days per workweek, with the option to work remotely on the remaining days. You will also be expected to respond to all business needs that may require any increase to the regular onsite requirements.
The NYISO takes pride in recruiting, developing and retaining highly talented individuals. In addition to competitive salaries, we offer a comprehensive benefits package and innovative reward programs.
All offers of employment will be made contingent upon the successful completion of a drug screening and background check.
The NYISO is an Equal Opportunity Employer and as such, does not discriminate in its hiring or employment practices.
#LI-Hybrid
Salary Range
$117,900—$204,400 USD
Leads a team managing KBRA's SaaS application ecosystem while hands-on troubleshooting, integrating, and optimizing enterprise platforms.
Position Title: Lead Business Applications Engineer (NY)
Entity: KBRA Holdings, LLC
Employment Type: Full-time
Location: New York, New York
Summary/Overview:
Kroll Bond Rating Agency, Inc. (KBRA) is seeking an experienced, hands-on Lead Business Applications Engineer to lead and evolve its global Business Applications function. This role will carry primary responsibility for managing the Business Applications Team (currently 2 engineers), overseeing KBRA’s SaaS application ecosystem, and driving the strategic development and evolution of the function.
This is a highly hands-on technical leadership role. The ideal candidate will not only lead initiatives and mentor engineers, but also actively participate in the day-to-day administration, support, integration, troubleshooting, and optimization of KBRA’s enterprise applications environment. This individual will be expected to bring forward-thinking leadership to modernize and scale the Business Applications practice while remaining deeply involved in operational execution and technical decision-making across the organization’s SaaS platforms and integrations.
The role is based in New York City and will require a minimum of three on-site days per week (Tuesday–Thursday), with flexibility on remaining days. You are expected to participate in a team on-call rotation as well. Occasional travel to other offices may be required based on operational and project needs.
About the Job:
You will build, maintain, support, and lead the management of KBRA’s SaaS environments and enterprise application ecosystem. This role requires a strong technical operator who is comfortable rolling up their sleeves and directly handling application administration, troubleshooting, integrations, upgrades, deployments, user support escalations, and platform optimization efforts.
You will be responsible for both strategic leadership and hands-on execution across KBRA’s business application platforms, driving operational excellence, lifecycle management, automation, governance, and continuous improvement initiatives.
This role will own the continued management and integration of SaaS applications across KBRA, including SSO, entitlements, identity management, security integrations, governance, and user access processes. You will work directly within these systems on a daily basis while partnering closely with Information Security, Infrastructure, Endpoint Engineering, Desktop Support, and Product teams to ensure SaaS platforms remain secure, stable, scalable, and aligned with business objectives.
You will also play a key leadership role in larger enterprise SaaS implementations and platform initiatives, including both strategic oversight and hands-on implementation support for systems such as CMS, DMS, Box, Zoom, Slack, Atlassian Suite, and other enterprise productivity and collaboration platforms. This role will work closely with business stakeholders and the Product organization around implementation of new features, enhancements, integrations, and adoption strategies.
In addition, you will establish stronger ownership and governance around application lifecycle management, including software version control, upgrade planning, application standardization, testing, and deployment coordination. While the Endpoint Engineering team will remain responsible for deployment mechanisms and tooling, this role will own application-level governance, including determining approved versions, rollout strategy, compatibility management, testing coordination, and user/application assignment standards.
The ideal candidate is someone who enjoys balancing leadership responsibilities with technical execution and is comfortable serving as both an escalation point and a primary contributor on critical initiatives. You will help shape the future direction of the Business Applications function by identifying opportunities for automation, process improvement, modernization, and better operational scalability.
This role requires a proactive, highly technical leader who can elevate the team, improve service delivery, and build a mature, forward-thinking enterprise applications practice while remaining actively engaged in the day-to-day engineering and operational work.
Additional responsibilities include:
About You:
You will be successful in this role if:
You can work in a fast-paced and dynamic environment with minimal supervision. You possess excellent interpersonal and communication skills, strong attention to detail, and proven leadership capabilities. You are highly analytical, solution-oriented, and capable of balancing strategic initiatives with deep hands-on technical responsibilities.
You are comfortable owning platforms end-to-end, troubleshooting complex issues, and directly contributing to engineering and operational work rather than functioning solely in a managerial capacity.
You should have working experience and familiarity with the following processes, technologies, and qualifications:
Required Qualifications:
Preferred:
Salary Range:
The anticipated annual base salary range for this full-time position is$100,000 to $130,000. Offer amounts are determined by factors such as experience, skills, geography, and other job-related factors.
Benefits:
About Us:
Kroll Bond Rating Agency, LLC (KBRA) is a full-service credit rating agency registered with the U.S. Securities and Exchange Commission as an NRSRO. Kroll Bond Rating Agency Europe Limited is registered as a CRA with the European Securities and Markets Authority. Kroll Bond Rating Agency UK Limited is registered as a CRA with the UK Financial Conduct Authority pursuant to the Temporary Registration Regime. In addition, KBRA is designated as a designated rating organization by the Ontario Securities Commission for issuers of asset-backed securities to file a short form prospectus or shelf prospectus. KBRA is also recognized by the National Association of Insurance Commissioners as a Credit Rating Provider.
More Info:
KBRA encourages applications from all qualified individuals without regard to race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, marital status, citizenship, disability, and veteran status or any other basis prohibited by federal, state or local law.
#LI-KS1
#LI-HYBRID
Lead Business Applications Engineer manages enterprise SaaS ecosystems, oversees a small engineering team, and handles day-to-day administration, troubleshooting, and optimization of business applications.
Position Title: Lead Business Applications Engineer (NY)
Entity: KBRA Holdings, LLC
Employment Type: Full-time
Location: New York, New York
Summary/Overview:
Kroll Bond Rating Agency, Inc. (KBRA) is seeking an experienced, hands-on Lead Business Applications Engineer to lead and evolve its global Business Applications function. This role will carry primary responsibility for managing the Business Applications Team (currently 2 engineers), overseeing KBRA’s SaaS application ecosystem, and driving the strategic development and evolution of the function.
This is a highly hands-on technical leadership role. The ideal candidate will not only lead initiatives and mentor engineers, but also actively participate in the day-to-day administration, support, integration, troubleshooting, and optimization of KBRA’s enterprise applications environment. This individual will be expected to bring forward-thinking leadership to modernize and scale the Business Applications practice while remaining deeply involved in operational execution and technical decision-making across the organization’s SaaS platforms and integrations.
The role is based in New York City and will require a minimum of three on-site days per week (Tuesday–Thursday), with flexibility on remaining days. You are expected to participate in a team on-call rotation as well. Occasional travel to other offices may be required based on operational and project needs.
About the Job:
You will build, maintain, support, and lead the management of KBRA’s SaaS environments and enterprise application ecosystem. This role requires a strong technical operator who is comfortable rolling up their sleeves and directly handling application administration, troubleshooting, integrations, upgrades, deployments, user support escalations, and platform optimization efforts.
You will be responsible for both strategic leadership and hands-on execution across KBRA’s business application platforms, driving operational excellence, lifecycle management, automation, governance, and continuous improvement initiatives.
This role will own the continued management and integration of SaaS applications across KBRA, including SSO, entitlements, identity management, security integrations, governance, and user access processes. You will work directly within these systems on a daily basis while partnering closely with Information Security, Infrastructure, Endpoint Engineering, Desktop Support, and Product teams to ensure SaaS platforms remain secure, stable, scalable, and aligned with business objectives.
You will also play a key leadership role in larger enterprise SaaS implementations and platform initiatives, including both strategic oversight and hands-on implementation support for systems such as CMS, DMS, Box, Zoom, Slack, Atlassian Suite, and other enterprise productivity and collaboration platforms. This role will work closely with business stakeholders and the Product organization around implementation of new features, enhancements, integrations, and adoption strategies.
In addition, you will establish stronger ownership and governance around application lifecycle management, including software version control, upgrade planning, application standardization, testing, and deployment coordination. While the Endpoint Engineering team will remain responsible for deployment mechanisms and tooling, this role will own application-level governance, including determining approved versions, rollout strategy, compatibility management, testing coordination, and user/application assignment standards.
The ideal candidate is someone who enjoys balancing leadership responsibilities with technical execution and is comfortable serving as both an escalation point and a primary contributor on critical initiatives. You will help shape the future direction of the Business Applications function by identifying opportunities for automation, process improvement, modernization, and better operational scalability.
This role requires a proactive, highly technical leader who can elevate the team, improve service delivery, and build a mature, forward-thinking enterprise applications practice while remaining actively engaged in the day-to-day engineering and operational work.
Additional responsibilities include:
About You:
You will be successful in this role if:
You can work in a fast-paced and dynamic environment with minimal supervision. You possess excellent interpersonal and communication skills, strong attention to detail, and proven leadership capabilities. You are highly analytical, solution-oriented, and capable of balancing strategic initiatives with deep hands-on technical responsibilities.
You are comfortable owning platforms end-to-end, troubleshooting complex issues, and directly contributing to engineering and operational work rather than functioning solely in a managerial capacity.
You should have working experience and familiarity with the following processes, technologies, and qualifications:
Required Qualifications:
Preferred:
Salary Range:
The anticipated annual base salary range for this full-time position is$100,000 to $130,000. Offer amounts are determined by factors such as experience, skills, geography, and other job-related factors.
Benefits:
About Us:
Kroll Bond Rating Agency, LLC (KBRA) is a full-service credit rating agency registered with the U.S. Securities and Exchange Commission as an NRSRO. Kroll Bond Rating Agency Europe Limited is registered as a CRA with the European Securities and Markets Authority. Kroll Bond Rating Agency UK Limited is registered as a CRA with the UK Financial Conduct Authority pursuant to the Temporary Registration Regime. In addition, KBRA is designated as a designated rating organization by the Ontario Securities Commission for issuers of asset-backed securities to file a short form prospectus or shelf prospectus. KBRA is also recognized by the National Association of Insurance Commissioners as a Credit Rating Provider.
More Info:
KBRA encourages applications from all qualified individuals without regard to race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, marital status, citizenship, disability, and veteran status or any other basis prohibited by federal, state or local law.
#LI-KS1
#LI-HYBRID
Chief of Staff oversees finance, HR, and operations functions while driving market expansion through payer operations and state credentialing initiatives.
At Malama, moms are our north star. We meet moms where they are, in real lives not ideal patient scenarios, and we design care that works for those who are historically underserved. Our Care Navigators and doulas show up as co-conspirators, not service providers — delivering presence, confidence, and calm, and treating every mom as a capable, whole person whose instincts matter. We're outcomes-driven in the truest sense: we generate evidence from every interaction, change what isn't working when the data tells us to, and measure success by whether we're transforming lives, not just completing encounters. We step into the gap for moms, for each other, and for the communities we serve — and if that's the kind of work that gets you out of bed, then this role is for you.
We are seeking a Chief of Staff to work directly with our leadership team at a pivotal moment in Malama's growth. This role is two things in equal measure: the operational backbone that keeps our organization running, and the market activation engine that gets Malama contracted, credentialed, and delivering care in new states. You will oversee the finance and HR functions that keep us compliant and well-run, and own the payer operations work that makes us scalable. If you move fluidly between vendor oversight and health plan strategy and you're passionate about equitable maternal health, then this role is for you.
Role Responsibilities:
•    Oversee Finance and Accounting Functions - serve as the management layer above our fractional finance team — controller, AP/AR, and grants specialist — ensuring accuracy, timeliness, and alignment with organizational priorities; own the relationship with our fractional CFO and hold the function accountable to deliverables
•    Oversee HR Services - manage the relationship with our HR services provider; ensure payroll, benefits administration, compliance, and employee relations are running smoothly and escalate issues appropriately; serve as the internal escalation point for people operations matters
•    Own Team Operations - be the point of contact for expense policy, offsite logistics, budget questions, and day-to-day operational matters; ensure the team has clear answers
•    Support Executive Bandwidth - shield the CEO's time from operational and administrative workstreams; prepare briefings and follow-up documentation for high-priority external meetings
•    Own State Credentialing and Provider Enrollment - oversee our credentialing team, ensuring we are meeting deadlines for credentialing, licensure, and provider enrollment process in each new state market; maintain tracker for licensing status, renewal timelines, and market readiness
•    Lead Market Activation - own the end-to-end operational path from contract execution to first patient encounter in each new market; coordinate across clinical, legal, and BD to remove blockers and keep go-live timelines on track
•    Drive Payer Readiness - produce the briefings, readiness assessments, and market entry playbooks the CEO needs to walk into health plan conversations with confident, specific answers
•    Build for Replication - ensure every market entry produces a playbook that makes the next one faster — state expansion should get more efficient with every go-live
•    7+ years of experience in operations, chief of staff, strategy, or healthcare administration — you've built and overseen functions, not just executed within them
•    Demonstrated experience in payer operations, Medicaid managed care, provider enrollment, or value-based contracting — you understand how health plans work and what it takes to get contracted
•    Experience managing or overseeing finance functions — comfortable holding a controller, AP/AR team, or fractional CFO accountable to deliverables
•    Experience overseeing HR services or people operations, including vendor management, compliance, and employee relations
•    Experience navigating multi-state regulatory or licensing environments in healthcare
•    Exceptional judgment about what needs your attention and what doesn't — you manage up and manage vendors without creating noise for the CEO
•    Strong written and verbal communication; able to produce a payer-facing brief and an internal ops memo in the same week without losing altitude on either
•    Comfortable with the pace and ambiguity of a small, high-growth organization
•    Preference for owning processes end-to-end, surfacing risks and breakages early on, generating hypotheses, testing rapidly, and iterating with feedback (preference for former founders)
•    Excellent communication skills, client-ready
•    Experience with a dual-entity structure (MSO/PC or similar) is a strong plus
•    Prior chief of staff experience at a startup, health tech, or mission-driven organization is a strong plus
•    Competitive salary commensurate with experience
•    Health benefits
•    Remote-first with flexibility
•    Home office and professional development support
•    Equity stake in a mission-driven company at an early and consequential stage
•    Clear path to VP/COO as the organization scales
•    Applications reviewed on a rolling basis; strong candidates will be invited for a paid one-week pilot instead of an extended interview loop
Equal Opportunity
Malama is an equal opportunity employer. We strongly encourage applications from Black, Indigenous, Latina/x, and other women of color, people with lived experience of pregnancy, and community members. We believe that diverse teams build better care — and we are committed to creating a workplace where every person can do the best work of their career.
Leads operational excellence initiatives to improve efficiency, reduce costs, and streamline processes across the organization.
IT Lead manages corporate IT systems, identity/access, endpoint security, and SaaS governance to support SOC2/ISO compliance and secure operations across the organization.
Later is the world’s most intelligent influencer marketing company, built to give brands the confidence to create unforgettable campaigns. By combining real creator relationships, trusted intelligence, and expert guidance, Later removes fear and guesswork from one of marketing’s most visible investments.
Built on a native, AI-powered platform and more than a decade of proprietary data—including billions of social interactions, impressions, and $2.4B+ in verified influencer-driven purchases—Later helps teams understand what will work before they launch.
By combining trusted insight with expert guidance, Later removes guesswork from influencer marketing, enabling brands to choose the right creators, execute fully managed campaigns, and drive meaningful growth across awareness, engagement, and revenue. Trusted by leading enterprise brands including Nike, Wayfair, Unilever, and Southwest Airlines, Later bridges creativity and performance so campaigns don’t just look good—they deliver results. Learn more at later.com.
We’re looking for a highly technical IT Lead (12+ years experience) to own and evolve our corporate IT systems/access and security at a senior level. This is not a “tickets all day” role — it’s a high technical role that still stays close to the planning and the execution. You’ll be responsible for building secure, configure, and well-governed systems or 3rd party integration across identity/access, endpoint management, device compliance, and core productivity platforms (Google Workspace and key SaaS).
This person will be the technical owner for IT foundations that support SOC2/ISO readiness, secure access, reliable onboarding/offboarding, and device compliance across a growing organization.
Own Google Workspace administration end-to-end (org policies, groups, security settings, audits, access hygiene).
Lead Identity & Access Management: SSO/SAML, SCIM provisioning, group-based access control, and app access patterns.
Own device endpoint management at scale:
Build and maintain operational automation:
Own core “security hygiene” within IT:
Support vendor/tool governance:
We take a market-based & data-driven approach to compensation. We leverage data from trusted third-party compensation sources to help us understand the market value of a role based on function, level, geographic location, and scope. We evaluate compensation bi-annually, including performance and market-related factors.
Our salaries are benchmarked against market Total Cash Compensation for the geographic location of our job posting. Compensation for some roles is structured as On Target Earnings (OTE = base + commission/variable) while for others it is structured as Salary only.
To comply with local legislation and ensure transparency, we share salary ranges on all job postings. Skills, experience and other factors help determine the final salary we offer which may vary from the original range posted.
Additionally, all permanent team members are eligible to participate in various benefits plans as part of their overall compensation package.
Salary Range:
$110,000- 150,000 USD
#LI-Hybrid
We have offices in Boston, MA; Vancouver, BC; Chicago, IL; and Vancouver, WA. For select positions, we are open to hiring fully remote candidates. We post our positions in the location(s) where we are open to having the successful candidate be located.
At Later, we are committed to fostering a culture rooted in an inclusion-first mindset at every level of the company, embracing the importance of hiring and building teams for culture add rather than culture fit. We openly build and maintain unbiased hiring, pay, and promotion practices to create a foundation for an equitable workplace, paving the way for systemic change.
We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All applications will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, national origin, disability, or age. Please let us know if you require any accommodations or support during the recruitment process.
Leads IT team operations across APAC region, overseeing ticket management, network configuration, vendor relationships, and end-user support while collaborating with US teams.
Hi, we’re TechnologyAdvice.
At TechnologyAdvice, we pride ourselves on helping B2B tech buyers manage the complexity and risk of the buying process. We are a trusted source of information for tech buyers, delivering advice and facilitating connections between our buyers and the world’s leading sellers of business technology.
Headquartered in Nashville, Tennessee, we are a remote-first company with more than 20 digital publications and over 200 global team members in the US, UK, Singapore, Australia, and the Philippines. We’re proud to have been repeatedly recognized as one of America’s fastest growing private companies by Inc., as well as a Tennessee top workplace. We work hard each day and have fun, too, with monthly virtual events, recreational slack channels, and the occasional costumed dance from our CEO.
All positions are open to remote work unless otherwise specified in the requirements below.
The IT Support Lead for APAC will play a crucial role in guiding and managing the IT team, ensuring the efficient delivery of services and support. This position involves overseeing technical projects, troubleshooting issues, and maintaining robust network security. Additionally, the IT Team Lead will collaborate with other departments to align IT strategies with overarching business goals, fostering seamless integration and optimal performance across the organization. You must have 2+ years of experience as a Team Leader or Manager to succeed in this role.
Employment Level: Team Lead
Employment Type: Full Time
Working Hours: 4:00 pm PHT to 1:00 am PHT
**The duties and responsibilities listed above describe the post as it is in general terms and are not definitive. The job holder is expected to accept any reasonable alterations that may from time to time be necessary. **
#LI-Remote
Work authorization
Employer work visa sponsorship and support are not provided for this role. Applicants must be currently authorized to work in the Philippines at hire and must maintain authorization to work in the Philippines throughout their employment with our company.
Salary Range
We seek to hire top-tier individuals and intend for our compensation to be at a rate that allows us to recruit and retain individuals who align with our core values, purpose, mission, and vision. Final total compensation is based on a multitude of factors including, but not limited to, skill level, relevant experience to the position, and cost of labor.
Monthly Pay Range
₱80,000—₱160,000 PHP
EOE statement
We believe that our differences make us stronger, and thus foster a diverse and inclusive culture where people feel safe being themselves. TechnologyAdvice is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected under federal, state or local law.
Pre-employment screening required.
TechnologyAdvice does not engage with external staffing agencies. Any candidates introduced by such firms will not be eligible for compensation. TechnologyAdvice communicates only through @technologyadvice.com emails and official recruiting platforms. We never recruit via Teams, WhatsApp, or similar apps, and we will never request money, gift cards, or personal financial details during hiring.
Any AI-generated or incomplete application answers will be auto-rejected.
IT Lead oversees corporate IT systems, identity/access management, endpoint security, and SOC2/ISO compliance across the organization.
Later is the world’s most intelligent influencer marketing company, built to give brands the confidence to create unforgettable campaigns. By combining real creator relationships, trusted intelligence, and expert guidance, Later removes fear and guesswork from one of marketing’s most visible investments.
Built on a native, AI-powered platform and more than a decade of proprietary data—including billions of social interactions, impressions, and $2.4B+ in verified influencer-driven purchases—Later helps teams understand what will work before they launch.
By combining trusted insight with expert guidance, Later removes guesswork from influencer marketing, enabling brands to choose the right creators, execute fully managed campaigns, and drive meaningful growth across awareness, engagement, and revenue. Trusted by leading enterprise brands including Nike, Wayfair, Unilever, and Southwest Airlines, Later bridges creativity and performance so campaigns don’t just look good—they deliver results. Learn more at later.com.
We’re looking for a highly technical IT Lead (12+ years experience) to own and evolve our corporate IT systems/access and security at a senior level. This is not a “tickets all day” role — it’s a high technical role that still stays close to the planning and the execution. You’ll be responsible for building secure, configure, and well-governed systems or 3rd party integration across identity/access, endpoint management, device compliance, and core productivity platforms (Google Workspace and key SaaS).
This person will be the technical owner for IT foundations that support SOC2/ISO readiness, secure access, reliable onboarding/offboarding, and device compliance across a growing organization.
Own Google Workspace administration end-to-end (org policies, groups, security settings, audits, access hygiene).
Lead Identity & Access Management: SSO/SAML, SCIM provisioning, group-based access control, and app access patterns.
Own device endpoint management at scale:
Build and maintain operational automation:
Own core “security hygiene” within IT:
Support vendor/tool governance:
We take a market-based & data-driven approach to compensation. We leverage data from trusted third-party compensation sources to help us understand the market value of a role based on function, level, geographic location, and scope. We evaluate compensation bi-annually, including performance and market-related factors.
Our salaries are benchmarked against market Total Cash Compensation for the geographic location of our job posting. Compensation for some roles is structured as On Target Earnings (OTE = base + commission/variable) while for others it is structured as Salary only.
To comply with local legislation and ensure transparency, we share salary ranges on all job postings. Skills, experience and other factors help determine the final salary we offer which may vary from the original range posted.
Additionally, all permanent team members are eligible to participate in various benefits plans as part of their overall compensation package.
Salary Range:
$110,000- 150,000 USD
#LI-Hybrid
We have offices in Boston, MA; Vancouver, BC; Chicago, IL; and Vancouver, WA. For select positions, we are open to hiring fully remote candidates. We post our positions in the location(s) where we are open to having the successful candidate be located.
At Later, we are committed to fostering a culture rooted in an inclusion-first mindset at every level of the company, embracing the importance of hiring and building teams for culture add rather than culture fit. We openly build and maintain unbiased hiring, pay, and promotion practices to create a foundation for an equitable workplace, paving the way for systemic change.
We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All applications will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, national origin, disability, or age. Please let us know if you require any accommodations or support during the recruitment process.
